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Privacy Policy

Clearstream appreciates the importance of personal data. As with all our business processes, the protection of your privacy when processing personal data is an important concern to which we pay special attention. Personal data are collected, processed and used in accordance with those national data protection regulations of the country in which the responsible company is located.

Please note that this website may include, however, links to other websites, which are not covered by this privacy policy.

Collection and processing of personal data

In most cases, when visiting our website, our web server logs the address of your internet service provider (IP or URL), the name of the website, from where you are connecting to us, the date and time of your visit.

Access to protected areas of this website is limited to members of Clearstream customer groups. Access requires the one-time submission of personal data as part of a user registration process. In this case the collection of the required personal data takes place at your instigation. These details remain under your control at all times via the “My Profile” facility. Your user account can be viewed or modified at any time by you, the account owner.

Use and disclosure of personal data and specification of purpose

We will ensure your privacy and we will not disclose or sell your personal data to third parties, outside Deutsche Börse Group. This privacy policy refers to all your personal data regardless of whether they are collected automatically or with your prior consent. We only use your data for internal, statistical purposes, to answer an inquiry or to provide a requested service.

Notwithstanding the previous paragraph, Clearstream and/or Deutsche Börse Group might have to disclose your personal data in cases where it is required by the applicable laws.

Use of Cookies

Cookies are small files containing configuration information. Clearstream uses cookies to recognise authorised users and to automate the normal login process. They are also used in the Codelist Inquiries System.

Cookies are also used to track the preferences of our users and to optimise the website accordingly. Cookies help us to identify popular pages and areas of our website and thus tailor the site to users’ needs and so improve our internet offering.

Most browsers accept cookies automatically. You can prevent cookies being saved on your hard disc by selecting the “accept no cookies” option. How to do this varies from one browser type to another; please follow the instructions of your browser manufacturer. You can also delete the cookies stored in your system file at any time.

Data Security

Clearstream International S.A. and its affiliates use appropriate technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction as well as access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.

Right to information, public statement of data processing and other rights

You may review your personal profile with us at any time by first logging in, then clicking on the “My Profile” link. This will display all registered details, which you may alter or delete at any time.

Upon written request, Clearstream International S.A. and its affiliates will inform you by letter if and what personal data we store as defined by the applicable law. If such data is incorrect despite our effort to keep data correct and up to date, we will correct that information at your request. In our public statement of data processing we summarize the information according to legal requirements.

Further information

If you have further questions regarding data protection and privacy of your personal data at Clearstream International S.A. and its affiliates please contact:

Celia Hollbach
Data Protection Official
Clearstream International S.A.
L-2967 Luxembourg

or send an email to: dataprotection@clearstream.com

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